Frequently Asked Questions
Have questions? We’re here to help. Browse our FAQs below or contact us directly.
General Questions
What is Art Place?
A curated digital platform connecting artists and collectors through meaningful, modern experiences. We're not a marketplace, we're a space where creativity thrives, stories are shared, and art is experienced in a whole new way.
Is Art Place a traditional gallery?
Not quite. We're inspired by the curation and care of a gallery but reimagined for the digital world. No white walls. No physical constraints. Just access to art that moves you.
How is Art Place different from other online art platforms?
We focus on people, not products. Every artist is handpicked, every piece thoughtfully curated. We support artists holistically, and we guide collectors with care, not algorithms.
Where are you based? Do you work internationally?
Art Place is based in Sydney, but we're building a global creative community. Whether you're an artist or a collector, you're welcome here, wherever you are.
Are there any memberships or subscriptions?
No memberships needed. Just explore, connect, and reach out when something speaks to you.
How can I stay up to date with events and new artists?
Join our mailing list and follow us on socials to stay connected. Or simply head to our Events page and check out Beyond the Canvas for the latest.
How do I get in touch with the team?
We'd love to hear from you. Head to our Contact page, and we'll be in touch as soon as we can.
How does Art Place handle my data and privacy?
Your privacy matters to us. We only collect the information needed to provide a smooth experience, and we never share your details without consent. For more, you can read our full privacy policy linked at bottom of the page.
Is Art Place committed to sustainability?
Yes. As a digital-first platform, we're mindful of our footprint. We work with artists and couriers who share our values, and we encourage responsible packaging, low-waste practices, and thoughtful production wherever possible.
For Artists
How do I apply to be featured on Art Place?
We welcome artists who are passionate about their craft and have a strong, unique point of view. You can submit your portfolio by contacting us directly to start the conversation.
Do I have to pay to join the platform?
No upfront fees. Art Place operates on a commission-based model, so we only succeed when you do.
What kind of art do you accept?
We're open to a wide range of mediums and styles. What matters most is quality, originality, and alignment with our curatorial vision.
Can I sell the same work elsewhere?
To maintain a curated and elevated experience for our collectors, we ask that all work featured on Art Place be available to be sold exclusively through the platform.
Who handles promotion and marketing?
We do. Art Place supports your work through digital campaigns, curated features, and events so you can focus on creating.
How is artwork priced?
Artists can set their own prices in consultation with our team to ensure alignment with the market and the platform's audience.
What happens if my work sells?
Once a piece sells, we facilitate the transaction and coordinate delivery with both you and the collector. You'll receive payment minus our agreed commission.
How does shipping work when my artwork sells?
We'll coordinate shipping directly with the collector, and unless otherwise agreed, you won't be expected to cover shipping costs. All logistics are handled with care, so you can focus on what you do best creating.
How does Art Place handle copyright and protect my work?
You retain full copyright always. At Art Place, we're here to support and showcase your creativity, not claim it. Your name and story are always featured with your work, and we have systems in place to help protect your art like image protection, attribution, and optional watermarking or copyright metadata if needed. We're committed to making sure your work is seen, respected, and protected.
For Collectors
How do I purchase a piece I love?
Since Art Place is a curated digital platform, not a marketplace, purchases are made by contacting us directly. We'll guide you through availability, details, and next steps.
Is the art I see available for purchase?
Yes. All artworks shown are available exclusively through Art Place unless otherwise stated.
Do you offer authentication or provenance documentation?
Absolutely. Every piece comes with certified provenance using blockchain-backed verification, ensuring authenticity and traceable ownership.
What if I want to commission a piece?
We're working on a commission facilitation service—stay tuned or get in touch for early interest.
Can I speak directly with the artist?
In some cases, yes. Through select events or curated conversations, we create opportunities for collectors and artists to connect.
Do you ship internationally?
Yes. We coordinate secure and insured delivery both locally and globally.
I'm new to collecting. Can someone help me choose a piece?
Definitely. Whether you're looking for your first piece or your next great discovery, we're here to guide your journey.
How is shipping calculated?
Shipping is arranged individually based on the artwork and delivery location. Once you express interest in a piece, we'll provide a clear breakdown of delivery options and associated costs—no surprises, just art delivered with care.
